Return & Refund Policy
At Glamcross, we want you to love your purchase. If you are not completely satisfied, we’re here to help.
🔄 Returns
- You may request a return within 14 days of receiving your order.
- To be eligible for a return, items must be unused, unopened, and in their original packaging.
- For hygiene and safety reasons, we cannot accept returns on opened or used cosmetic products.
💸 Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
🚫 Non-Returnable Items
- Opened or used beauty products
- Items marked as final sale
- Gift cards or promotional items
📮 Return Shipping
- You are responsible for return shipping costs unless the product is defective or we made a mistake.
- Please contact us before sending items back so we can provide return instructions.
❓ Need Help?
If you have any questions about your return, please email us at
📧 support@glamcross.com